Legal

Privacy Policy & Terms of Service

Last updated: October 2026

Privacy Policy

AdsBuddy ("we", "our", or "us") operates the website adsbuddy.in and provides e-commerce account management services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect the following types of information:

  • Contact information: Name, phone number, email address when you submit a contact form or WhatsApp us
  • Business information: Company name, marketplace platform, revenue details shared voluntarily during consultation
  • Usage data: IP address, browser type, pages visited, time on site — collected automatically via analytics tools
  • Cookies: Session cookies and analytics cookies as described below

How We Use Your Information

We use your information to:

  • Respond to consultation requests and provide our services
  • Send service-related communications (proposals, reports, invoices)
  • Improve our website and services based on analytics data
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies

Our website uses essential cookies (required for the site to function) and optional analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.

Third-Party Services

We use the following third-party services that may process your data: Google Analytics (website analytics), WhatsApp Business (customer communication), and payment gateways (for invoicing). Each third party has their own privacy policy governing their use of your data.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data. Contact form submissions are stored in a secure, password-protected database on our server. We retain contact data for up to 2 years unless you request deletion earlier.

To request deletion of your data, email us at hello@adsbuddy.in with the subject "Data Deletion Request".

Terms of Service

By using adsbuddy.in or engaging AdsBuddy's services, you agree to the following terms.

Our Services

AdsBuddy provides e-commerce account management services including but not limited to: product listing creation and optimisation, marketplace advertising management, account health monitoring, and Shopify website development.

Service scope, deliverables, and pricing are defined in a separate service agreement or proposal provided to each client. In the absence of a written agreement, verbal commitments made by AdsBuddy team members are binding if confirmed in writing (email or WhatsApp).

Payments & Refunds

Monthly management fees are billed in advance at the start of each calendar month. One-time project fees (such as Shopify development) are billed 50% upfront and 50% on completion unless otherwise agreed. All prices are in Indian Rupees (₹) and inclusive of applicable taxes.

Refund requests are evaluated on a case-by-case basis. AdsBuddy does not guarantee specific revenue outcomes, as marketplace performance is subject to platform algorithms, market conditions, and factors outside our control. We guarantee execution of agreed deliverables within agreed timelines.

Limitation of Liability

AdsBuddy's total liability to any client shall not exceed the total fees paid by the client in the 3 months prior to the event giving rise to the claim. We are not liable for marketplace platform changes, account suspensions initiated by platform policies outside our control, or losses arising from inaccurate information provided by the client.

For privacy-related requests or questions about these terms, contact us at:
Email: hello@adsbuddy.in
Phone: +91 97570 98411
Address: Mumbai, Maharashtra, India

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